Customer Implementation Manager (API & SDK) - Germany
Core
Proactively engage with customer technical decision-makers to drive digital transformation, run data workshops, and guide pilots/POCs to productive deployments for Insider One's marketing and customer engagement platform.
Role type
Customer Implementation Manager (API & SDK)
Builds
Customer implementations of Insider One's CDP and multi-channel engagement solutions (WhatsApp, SMS, Email, Web, App)
Domain
B2B SaaS, Marketing Technology, Customer Data Platforms
Deliverable
client delivery
Required skills
consultative technical deployment, architecture design, distributed application support, cloud/hybrid infrastructure management, API/SDK integration, stakeholder management, troubleshooting, product strategy
Preferred skills
JavaScript, jQuery, HTML, CSS, REST, XML, database technologies, SaaS, Mobile Applications, Programming
Responsibilities
Engage with customer technical decision-makers to support digital transformation; Run data workshops to build implementation plans; Drive pilots, POCs, and value optimization to productive deployments; Troubleshoot technical issues during implementation and campaign deployment; Identify and resolve technical blockers (configurations, sample coding); Engage with product and engineering teams to remediate blockers; Guide customer strategy and future growth using best practices
