Technical Account Manager
Core
Bridge technical expertise and customer success to drive adoption of Tulip's AI-native, no-code platform for industrial operations and manufacturing.
Role type
Senior Technical Account Manager (IC)
Builds
Customer success plans, scalable no-code solutions, and technical integrations for manufacturing clients
Domain
Industrial software / Manufacturing / IIoT / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Technical customer-facing experience, MES/Industry 4.0 knowledge, API/system integration, no-code/low-code familiarity, workshop facilitation, cross-functional collaboration
Preferred skills
AI tool usage, technical content development, industry event representation
Technologies
Tulip platform, MES systems, cloud-native tools, AI-assisted tools
Responsibilities
Develop and execute technical success plans, lead technical discussions with stakeholders, conduct training workshops, guide complex implementations, partner with product/engineering teams, represent company at industry events
Seniority
Senior, hands-on IC