Technology Solutions Manager – Application Delivery & Business Partnership
Core
Own, maintain, and continuously improve enterprise applications while acting as the primary technology relationship manager for assigned business lines.
Role type
Manager, Application Delivery & Business Partnership
Builds
Enterprise SaaS and hybrid platforms
Domain
Professional Services / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Application or service management, Vendor management, Contract negotiation, Stakeholder engagement, Incident triage and escalation, Service improvement initiatives
Preferred skills
End-to-end client lifecycle experience in professional services firms
Technologies
SaaS, Hybrid platforms
Responsibilities
Act as Service Owner ensuring service health, stability, and performance; Provide Level 2 and Level 3 support oversight; Coordinate major incidents and ensure timely restoration; Translate business requirements into actionable technology outcomes; Identify opportunities to improve efficiency and reduce risk.
Seniority
Manager, hands-on IC
