Head of Travel Advisory and Community, UK
Core
Lead Navan's UK enterprise travel advisory and community strategy, acting as the connective tissue between customers, product, sales, and brand to drive strategic deal-making and long-term customer growth.
Role type
Senior leadership, customer advocacy and enterprise strategy
Builds
Enterprise travel advisory practice, Customer Advisory Board (CAB) program, UK market thought leadership
Domain
Corporate travel, SaaS, Enterprise services
Deliverable
client delivery
Required skills
Travel industry expertise, Enterprise sales experience, Customer advisory experience, Executive presence, Strategic program design, Cross-functional leadership, Go-to-market strategy, Community building
Preferred skills
SaaS background, Travel management experience, Fortune 500/FTSE 100 client relationships, NDC knowledge
Technologies
NDC, SaaS platforms
Responsibilities
Drive customer/prospect events in collaboration with Sales & Marketing; Lead Navan's UK enterprise thought leadership; Partner closely with Sales, Account Management, and Product leadership; Directly support Navan's UK top enterprise pursuits by providing expert travel advisory; Serve as the primary liaison for Navan's EMEA Customer Advisory Board (CAB); Drive agenda creation, speaker selection, and measurable outcomes.
Seniority
Senior, hands-on IC with strategic leadership scope