Claims Associate
Core
Support Claims Consultants with administrative tasks on claims assessments, follow up on ongoing claim requirements, and manage communications for life insurance claims.
Role type
Claims Associate (Administrative Support)
Builds
Life insurance claims processing and customer support
Domain
Life Insurance / Financial Services
Deliverable
client delivery
Required skills
Data entry, documentation management, communication, customer service, time management, claims system navigation
Preferred skills
Previous experience in financial services or administrative roles, degree in Finance/Legal/Allied Health/Teaching
Responsibilities
Support claims consultants with administrative tasks, follow up on claim requirements (medical reports, employer info, financial documents), draft letters to customers, handle inbound/outbound calls, assist with claim closures and data corrections, contribute to process improvements
Seniority
Entry-level / Junior