Claims Assessor - PA26INDRQ4038
Core
Administer life, protection, and pension claims from notification to closure, ensuring accurate benefit calculation and regulatory compliance.
Role type
Claims Administrator (Life & Pensions Operations)
Builds
Claims processing workflows for life, protection, and pension products
Domain
Financial Services / Insurance / Pensions
Required skills
Claims administration, policy interpretation, benefit calculation, regulatory compliance, customer liaison, documentation review, SLA management, quality control, risk identification, system navigation
Preferred skills
Life & Pensions product knowledge, FCA-regulated environment experience, Consumer Duty understanding, case management systems proficiency
Responsibilities
Manage claims lifecycle from notification to settlement, review documentation for eligibility, liaise with customers and stakeholders, calculate and process benefits, maintain accurate records, ensure SLA adherence, escalate complex cases, conduct quality checks, identify operational risks, support reconciliation and reporting.
Seniority
Individual Contributor, operational level