Account Manager SMB Croatia
Core
Manage a portfolio of 100+ small and medium-sized restaurant partners to help them grow their business on the Glovo platform.
Role type
Account Manager (SMB)
Builds
On-demand delivery services connecting users with local restaurants, grocers, and retail stores
Domain
Food delivery / Local services
Deliverable
client delivery
Required skills
Sales, account management, business development, cold calling, relationship building, data analysis, persuasive communication, organizational skills, resilience
Preferred skills
Experience with Excel/Google Sheets, handling objections, self-motivation
Technologies
Excel, Google Sheets
Responsibilities
Conduct regular outreach via phone and email to engage existing and potential partners; Build and maintain relationships with partners, understanding their needs and challenges; Monitor partner performance using data and provide recommendations for improvement; Promote platform features, promotions, and advertising opportunities to partners; Collaborate with internal teams to resolve partner issues; Meet monthly targets for partner engagement, activation, and revenue growth
Seniority
Individual Contributor