Senior Solution Consultant - CRM & Agentic AI
Core
Senior Solution Consultant embedding with German customers to build Proof of Value (POV) using Agentic workflows on live customer data to solve high-value CRM problems.
Role type
Senior IC Solution Consultant (Agentic AI & CRM)
Builds
Proof of Value (POV) engagements and Agentic workflows
Domain
Enterprise CRM, Agentic AI, Cloud Software
Deliverable
production ML models
Required skills
Agentic workflow expertise, CRM expertise, Discovery rigor, POV-centric selling, ServiceNow proficiency, Enterprise engagement, Data privacy compliance
Preferred skills
AI-driven automation, ERP integration, Executive stakeholder management
Technologies
ServiceNow, Agentic workflows, AI agents, Cloud platforms
Responsibilities
Lead Discovery to isolate high-value CRM problems, Build and deliver POVs using customer data, Configure Agentic workflows in customer environments, Translate POV outcomes into executive value narratives, Collaborate with Product Management to shape AI capabilities, Codify reusable POV assets and frameworks
Seniority
Senior, hands-on IC