CareerPlan

Senior Solution Consultant - CRM & Agentic AI

Munich, deFull-time2026-11-09 → 2026-11-10

Core

Senior Solution Consultant embedding with German customers to build Proof of Value (POV) using Agentic workflows on live customer data to solve high-value CRM problems.

Role type

Senior IC Solution Consultant (Agentic AI & CRM)

Builds

Proof of Value (POV) engagements and Agentic workflows

Domain

Enterprise CRM, Agentic AI, Cloud Software

Deliverable

production ML models

Required skills

Agentic workflow expertise, CRM expertise, Discovery rigor, POV-centric selling, ServiceNow proficiency, Enterprise engagement, Data privacy compliance

Preferred skills

AI-driven automation, ERP integration, Executive stakeholder management

Technologies

ServiceNow, Agentic workflows, AI agents, Cloud platforms

Responsibilities

Lead Discovery to isolate high-value CRM problems, Build and deliver POVs using customer data, Configure Agentic workflows in customer environments, Translate POV outcomes into executive value narratives, Collaborate with Product Management to shape AI capabilities, Codify reusable POV assets and frameworks

Seniority

Senior, hands-on IC