Aftermarket Coordinator
Core
Operational backbone for LHD Aftermarket field service division, managing end-to-end coordination of service activities, customer interactions, and administrative processes.
Role type
Aftermarket Service Coordinator
Builds
Field service operations for LHD Aftermarket
Domain
Industrial manufacturing / Hydraulic and fluid power
Required skills
ERP systems (SAP), Microsoft Office Suite, data management, scheduling, procurement coordination, shipping logistics, KPI tracking, report generation
Preferred skills
Associate's degree in technical/business, 3-5 years manufacturing/industrial experience, mechanical aptitude, hydraulic/fluid power knowledge
Technologies
SAP, InTouch, Microsoft Excel, Word, PowerPoint, Teams
Responsibilities
Coordinate field service activities including customer setup and scheduling; prepare quotes and invoices; collect and submit timesheets and expense reports; provide administrative support to technicians and managers; generate weekly business reports; requisition and coordinate procurement of parts and tooling; coordinate shipping of items; maintain business records in SAP and InTouch; administer third-party HSE requirements for site access.
Seniority
Mid-level, operational support