Welcome Ambassador / Hostess
Core
First point of contact for guests at a resort lobby, providing warm welcomes, directions, and information to ensure a seamless dining and stay experience.
Role type
Guest Relations Hostess
Builds
Positive first impressions and smooth guest arrivals/departures for a 5-star beach resort
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, concierge coordination, problem-solving, multilingual communication, brand standards adherence
Preferred skills
Previous hospitality experience, fluency in English plus additional languages (Russian, Arabic, German, French), passion for guest service