Front Office Host
Core
First point of contact for guests, managing check-ins, lobby atmosphere, and local recommendations to create a warm, energetic stay.
Role type
Front Office Host
Builds
Guest arrival experience, lobby environment, and local guest connections
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, check-in processing, local knowledge, multitasking, digital tools (PMS/kiosks), team collaboration, upselling
Preferred skills
Energetic vibe, proactive mindset, clear communication
Responsibilities
Welcome guests and set atmosphere, assist with check-ins and payments, maintain lobby environment, offer local recommendations, manage activity bookings, share guest feedback, coordinate with housekeeping and F&B, promote outlets
Seniority
Junior to Mid-level, hands-on IC