Host Front Desk (m/w/d)
Core
First point of contact for guests at the front desk, ensuring a smooth stay from check-in to check-out.
Role type
Front Desk Host
Builds
Guest check-in/check-out processes and daily front-office operations
Domain
Hospitality / Hotels
Deliverable
product features
Required skills
Opera system proficiency, multilingual communication (German/English), multitasking, reliability, empathy, local knowledge
Preferred skills
Experience in gastronomy or hospitality, flexibility for shift work, willingness to support other areas (bar, breakfast, service)
Responsibilities
Handle guest inquiries and complaints, manage reservations and payments, provide local tips, assist with self-check-in, support team during peak times
Seniority
Entry-level / Junior