Guest Service Agent
Core
Welcome guests, manage check-in/check-out, and deliver personalized luxury hospitality experiences at a new hotel opening in late 2026.
Role type
Guest Service Agent (Front Desk)
Builds
Guest arrival and departure processes, personalized stay experiences
Domain
Luxury Hospitality
Deliverable
product features
Required skills
Guest-facing service, check-in/check-out management, luxury hospitality standards, Opera or Opera Cloud proficiency, communication
Preferred skills
Previous luxury/upscale hotel experience, Opera Cloud experience
Responsibilities
Welcome guests and ensure smooth check-in, promote hotel facilities, enhance guest stays with personalized touches, provide professional and efficient assistance throughout the stay
Seniority
Entry-level to Junior