Business Support Agent B2B
Hybrid
Core
Handle incoming inquiries from business customers via phone or email regarding aftersales and operational processing topics at the first level.
Role type
Business Support Agent (B2B)
Builds
Operational support for B2B automotive customers
Domain
Automotive retail / B2B services
Deliverable
client delivery
Required skills
German (fluent), English (fluent), Google tools proficiency, operational problem-solving, prioritization
Responsibilities
Process customer inquiries, support dealers with logistics and payments, maintain customer data and reports, collaborate with internal departments