Operations Specialist DE & AT (m/w/d)
Core
End-to-end operational management of vehicle transactions on the CarOnSale B2B platform, covering transport, documentation, and payment for OEM, fleet, and mobility customers in Germany and Austria.
Role type
Senior Operations Specialist (B2B Automotive)
Builds
End-to-end vehicle transaction workflows for B2B automotive clients
Domain
B2B Automotive / Used Car Trading
Required skills
Customer communication, CRM management, Excel analysis, process ownership, problem-solving, self-organization, time management
Preferred skills
Automotive industry experience, scale-up experience, AI tool usage (Claude, ChatGPT, Copilot)
Technologies
Salesforce, Excel
Responsibilities
Onboard new clients and ensure successful initial vehicle sales, manage post-sale logistics including transport and document dispatch, resolve customer complaints directly, analyze sales data to identify bottlenecks, build and optimize operational processes.
Seniority
Junior to Mid-level, hands-on IC