ServiceNow Architect (f/m)
Core
Enterprise design authority for the corporate ServiceNow platform ecosystem, defining architectural vision, technical standards, and multi-year roadmap.
Role type
Senior ServiceNow Platform Architect
Builds
Scalable platform capabilities for ITSM, ITOM, CSM, and custom applications
Domain
Enterprise IT Service Management (ITSM) and IT Operations Management (ITOM)
Required skills
ServiceNow architecture, JavaScript, CSDM 5.0, IntegrationHub, REST/SOAP API design, Security role mapping, ACLs, Flow Designer, Service Portal, CI/CD pipelines, Technical leadership
Preferred skills
ITIL 4, Agile/Scrum, Platform Intelligence, NowAssists
Technologies
ServiceNow, SAP, Azure Entra ID, Microsoft 365, Git, ServiceNow CLI
Responsibilities
Define target architecture and multi-year technology roadmap; Design secure integration patterns for enterprise systems; Act as core decision authority on the Technical Review Board (TRB); Create reusable architectural blueprints and standard templates; Coach Lead Developers to adhere to enterprise platform standards.
Seniority
Senior, hands-on IC