Schichtleitung Rezeption (m/w/d)
Core
Managing check-in/check-out, reservations, billing, and guest relations for international guests at a luxury boutique hotel.
Role type
Shift supervisor (front office)
Builds
Guest experiences and operational front-desk services
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest relation management, reservation handling, billing administration, concierge services, communication across departments, Class B driver's license, hotel management training, German (fluent), English (fluent)
Preferred skills
Luxury hotel experience, additional foreign languages
Responsibilities
Oversee check-in and check-out processes, handle guest reservations and billing, provide concierge services, ensure smooth communication between departments
Seniority
Mid-level, hands-on IC