Reservations Agent
No visa sponsorship
Core
Assisting and completing individual and group reservations for hotel guests, ensuring a smooth start to their stay and leading the Reservations team.
Role type
Reservations Agent
Builds
Guest reservations, room blocks, and group accommodations
Domain
Hospitality / Hotel Industry
Required skills
OPERA property management system, group reservation management, revenue sales techniques, billing account setup, guest issue resolution
Preferred skills
Groups experience, fluency with loyalty programs, multitasking
Responsibilities
Taking inquiries and converting business, organizing groups, processing reservation requests and changes, explaining rate and cancellation policies, accommodating special requests, troubleshooting guest issues, setting up billing accounts
Seniority
Part-time, experienced