Réceptionniste back office polyvalent
Core
Managing administrative and operational tasks for hotel reservations, billing, room allocation, and guest status within the back office.
Role type
Back Office Receptionist
Builds
Reservation management, billing documentation, and guest account control for hotel operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Reservation management, billing control, room allocation, debtor tracking, credit limit monitoring, telephone/email handling
Preferred skills
Accounting knowledge, English proficiency, additional languages
Technologies
Expedia
Responsibilities
Verify and process reservations, control arrivals and prepare credit files, manage room assignments, monitor debtor accounts and credit limits, send weekly notes, verify rate changes, control group billing, handle back office calls and emails
Seniority
Entry-level to Mid-level