Ejecutivo de Reservaciones - Opening Mama Shelter Mexico City
Core
Auditing reservations, managing inventory to prevent overbooking, and coordinating with Revenue and Finance to ensure accurate booking data and financial reconciliation.
Role type
Reservation Executive (Revenue Operations)
Builds
Accurate reservation inventory and financial reports for hotel operations
Domain
Hospitality / Hotel Revenue Management
Required skills
Reservation systems (PMS/CRS), Revenue Management, Financial reconciliation, OTA management, Data analysis, Customer service, Inventory management
Preferred skills
Analytical skills, Urgency, Confidentiality handling
Responsibilities
Audit reservations for discrepancies, Prevent overbooking by managing inventory, Coordinate with Finance for transaction adjustments, Monitor and resolve guest requests and complaints, Reconcile OTA and direct bookings, Track non-refundable reservations and no-shows
Seniority
Junior to Mid-level, operational role