Reservation Supervisor (m/w/d)
Core
Manage hotel reservations, optimize capacity, and negotiate rates to ensure operational efficiency and revenue growth.
Role type
Senior Reservation Supervisor
Builds
Reservation systems, rate structures, and booking forecasts for Holiday Inn Express Düsseldorf
Domain
Hospitality / Hotel Management
Required skills
Revenue management, rate negotiation, group booking coordination, yield management, reporting & forecasting, system administration, contract management, team leadership
Preferred skills
Experience in reservations, revenue management, front office, or sales within hospitality
Technologies
PMS systems, reservation software, reporting tools
Responsibilities
Coordinate and monitor all reservation processes, negotiate rates and contracts with corporate and group clients, manage rate structures and booking channels, create reports and forecasts, collaborate with Front Office and Sales, develop staff schedules, and support team development
Seniority
Senior, hands-on IC