IT Help Desk Specialist - Fixanator
Core
Front-line technical support specialist providing troubleshooting and maintenance for workstations, applications, and connectivity for Klick employees.
Role type
IT Help Desk Specialist
Builds
Reliable internal technology environment for Klick employees
Domain
Corporate IT Support / End-User Computing
Required skills
macOS and Windows 10/11 troubleshooting, Microsoft 365 administration, Google Workspace support, LAN/WAN connectivity troubleshooting, hardware configuration, end-user communication
Preferred skills
AI tool usage, Zoom administration, printer/peripheral troubleshooting, office move support
Technologies
macOS, Windows 10/11, Microsoft 365, Google Workspace, Zoom, Slack
Responsibilities
Triaging and resolving hardware, software, application, and connectivity issues; configuring and patching workstations; supporting video conferencing and printers; collaborating on office renovations and new builds
Seniority
Individual Contributor
