Agent.e service à la clientèle (H/F/D) – Temps partiel
Core
Front desk agent responsible for greeting guests, handling check-ins/check-outs, managing reservations, processing payments, and providing hotel information.
Role type
Front desk agent
Builds
Guest check-in/check-out processes, room reservations, and billing
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Cash handling, Opera Cloud, Outlook, foreign currency exchange, gift certificate sales, complaint handling, local knowledge (Quebec)
Preferred skills
Third language, sales, organization, initiative
Responsibilities
Greet guests and register arrivals, handle room reservations and billing, process foreign currency exchanges, manage guest complaints, sell gift certificates, handle mail and faxes