Employer Account Representative
Core
Primary employer-facing representative for workforce solutions, conducting outreach, needs assessments, and recruitment support to align employer hiring needs with workforce system priorities.
Role type
Employer Account Representative (Workforce Development)
Builds
Employer relationships, job orders, and workforce solution pipelines for local businesses
Domain
Public sector workforce development and labor market services
Deliverable
client delivery
Required skills
Employer relationship management, workforce needs assessment, recruitment support, Work In Texas system proficiency, workforce intelligence gathering, event coordination, CRM usage
Preferred skills
Experience with AI-enabled platforms, virtual service delivery tools, apprenticeship program management
Technologies
Work In Texas system, Microsoft 365, electronic case management, AI-enabled platforms
Responsibilities
Conduct employer outreach and discovery sessions, manage job orders and account support, coordinate recruitment events, track hiring outcomes, document services in approved systems, collaborate with partners and employment staff
Seniority
Mid-level, hands-on IC