Quality Policy Trainer
Core
Conduct quality reviews, monitor compliance with policies and contract requirements, and develop training programs for staff.
Role type
Quality Policy Trainer
Builds
Training programs, monitoring reports, and compliance documentation
Domain
Workforce services and administrative compliance
Deliverable
dashboards & analysis
Required skills
Statistical sampling, auditing, data analysis, Microsoft Office proficiency, report preparation, training program development, regulatory compliance knowledge
Preferred skills
State data systems experience
Responsibilities
Conduct quality reviews using statistical sampling and observation; Monitor data and client eligibility requests; Document staff performance and recommend coaching; Prepare monitoring reports; Coordinate and administer training sessions; Review operational procedures for compliance