Quality Policy Trainer
Core
Conduct quality reviews, monitor compliance with policies and contract requirements, and develop training programs for staff.
Role type
Quality Policy Trainer
Builds
Training programs and materials for employees
Domain
Workforce services and administrative compliance
Required skills
Statistical sampling, auditing, data entry, Microsoft Office proficiency, report preparation, presentation skills, regulatory knowledge (WIOA, federal/state/local laws)
Preferred skills
State data systems experience
Responsibilities
Conduct quality reviews using statistical sampling and observation; Identify, review, and implement plans for regular monitoring of data; Review client eligibility and expenditure requests; Monitor files and reports for compliance; Document staff performance and recommend coaching; Prepare monitoring documents and reports; Coordinate training sessions; Develop and administer training programs; Review operational procedures for compliance; Maintain training records and document control systems.