L1 IT Customer Support with German and English
On-site
Core
Provide IT support via telephone, email, and chat to troubleshoot hardware, software, and application issues.
Role type
L1 IT Customer Support Specialist
Builds
IT solutions and customer satisfaction
Domain
IT Support / Customer Service
Deliverable
client delivery
Required skills
Troubleshooting, Active listening, Multitasking, Shift work availability, Communication
Preferred skills
Previous customer support experience, Technical college or university education