Airline Customer Support Specialist with English | Remote within Bulgaria
Remote
Core
Assist airline customers via phone and chat with questions and requests related to their travel arrangements.
Role type
Customer Support Specialist
Builds
Customer experience for airline travelers
Domain
Airline industry
Deliverable
client delivery
Required skills
English (C1), communication, problem-solving, customer service, documentation, system navigation
Responsibilities
Assist customers via phone and chat, resolve travel-related issues, document interactions, follow quality standards, collaborate with team