Solution Architect
Core
Functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions to accelerate business outcomes.
Role type
Senior IC Solution Architect (Platform)
Builds
ServiceNow Workflow implementations and integrations for enterprise customers
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
client delivery
Required skills
ServiceNow Workflow expertise, complex technology implementation, integrations, portals, pre-sales solutioning, senior leadership consulting, solution design, visual modeling
Preferred skills
ServiceNow Technical Architect certification, AI platform knowledge
Technologies
ServiceNow, Workflow, Integration Hub, Service Portal, Virtual Agent, Flow Designer
Responsibilities
Lead engagement project teams for customer outcomes, support sales cycles and pre-activities, interact with CXOs on roadmaps, establish relationships with product owners, mentor delivery teams, conduct solution presentations
Seniority
Senior, hands-on IC