Chargé de clientèle BtoB (H/F)
Core
Managing proactive B2B client relationships for the buying and selling of vehicles, resolving client inquiries, and providing expert advice on the full cycle including transport, payment, logistics, and taxation.
Role type
B2B Account Manager (Automotive)
Builds
Used vehicle sales and acquisition services for corporate clients
Domain
Automotive / B2B Sales
Deliverable
client delivery
Required skills
B2B client relationship management, telephone and email communication, expert advisory on transport/payment/logistics/taxation, process optimization, KPI implementation, brand ambassadorship
Preferred skills
English proficiency, analytical mindset, autonomy, proactive attitude
Technologies
CRM systems (implied by client management), communication tools
Responsibilities
Proactive management of B2B client relationships, resolving client inquiries via phone and email, providing expert advice on the vehicle lifecycle, applying internal procedures, optimizing processes and setting KPIs, acting as a brand ambassador
Seniority
Mid-level, hands-on IC