Werkstudent Client Service Management (m/w/d)
Core
Support existing and potential customers via phone and email, resolve customer issues by coordinating with internal teams, and assist in operational processes for brokerage or wealth management.
Role type
Student worker in client service management
Builds
Customer service operations for a digital investment and banking platform
Domain
Fintech / Digital Banking
Deliverable
client delivery
Required skills
Customer service, cross-functional communication, operational process support, project coordination, proactive work, attention to detail
Preferred skills
Prior internship or student work experience
Technologies
None stated
Responsibilities
Answer customer inquiries via phone and email, coordinate with internal departments to resolve issues, support operational processes in brokerage or wealth management, coordinate tasks with internal teams and external partners, assist with special projects
Seniority
Student worker (16-20h/week)