Adventure Concierge
Core
An Adventure Concierge curates personalized adventure experiences and provides expert guidance for guests exploring Banff National Park.
Role type
Guest experience specialist (adventure tourism)
Builds
Personalized itineraries, gear recommendations, and curated local experiences
Domain
Adventure tourism / Hospitality
Deliverable
product features
Required skills
Guest engagement, itinerary planning, local park knowledge, storytelling, retail operations, POS systems, inventory management
Preferred skills
Backcountry expertise, retail merchandising, adventure guiding background, luxury travel experience
Responsibilities
Curate meaningful experiences through conversation and preference assessment; Prepare personalized itineraries based on seasonal highlights; Maintain expert knowledge of trails, safety, and cultural touchpoints; Provide accurate recommendations on gear and conditions; Support retail displays and inventory accuracy; Operate POS systems for transactions; Collaborate with internal departments and local partners.
Seniority
Individual Contributor