Hotel Concierge
Core
Stationed in hotel lobbies to provide guest services, offer historic city tours, and sell tour packages to visitors.
Role type
Hotel Concierge (via careerplan.io/jobs/8A-00D-EC-17E-hotel-concierge-at-historic-tours-of-america)
Builds
Tour packages and guest experiences for visitors to historic cities
Domain
Hospitality + Tourism
Deliverable
product features
Required skills
Guest services, sales (pitching, upselling, closing), product knowledge, transaction handling, inventory management, fluent English communication
Preferred skills
Customer service experience, sales experience, knowledge of local history and culture
Responsibilities
Greet guests with hospitality, guide visitors to attractions based on interests, sell tour packages, handle sales transactions and receipts, maintain ticket inventory
Seniority
Entry-level to Individual Contributor