Service Manager - Uberto Restaurant at Quercus
Core
Lead the tasting menu experience and front-of-house service staff at a luxury fine dining restaurant, overseeing reservations, dining room execution, and guest relations.
Role type
Service Manager (Fine Dining / Tasting Menu)
Builds
Seamless, personalized dining experiences for guests at a luxury destination hotel restaurant
Domain
Luxury Hospitality / Fine Dining
Required skills
Reservation management, menu coordination, staff leadership and training, guest relations, dietary restriction handling, wine pairing knowledge, multitasking in fast-paced environments
Preferred skills
Maître d' or captain experience, CMS Level 2 Wine Certification
Technologies
Digital booking platforms, reservation management systems
Responsibilities
Manage reservations across email, phone, and digital platforms; coordinate with chefs on menu updates and dietary modifications; lead pre-service preparation and staff lineup; act as host and floor leader during service; hire, train, and manage service staff
Seniority
Mid-level, hands-on management