Automotive Service Advisor
Core
Lead the service department by supervising technicians, managing customer interactions, and ensuring operational excellence and safety.
Role type
Senior Service Advisor / Team Lead
Builds
Service department operations and customer experience
Domain
Automotive retail and service
Required skills
Leadership, team supervision, customer relations, inventory management, safety compliance, performance evaluation, scheduling
Preferred skills
Fast-paced environment adaptability, mentoring, OSHA knowledge, professional relationship building
Technologies
Safety equipment, inventory systems
Responsibilities
Supervise technicians and assign work, manage parts inventory, interact with customers on sales and service, ensure safety compliance, evaluate staff performance, maintain shop layout
Seniority
Mid-level, hands-on IC
