Serviceberater (m/w/d)
Core
Serve as the central point of contact between customers and the workshop team, managing vehicle inspections, service appointments, and repair coordination.
Role type
Service Advisor (via careerplan.io/jobs/2615318-serviceberater-mwd-at-autohaus-widmann-winterholler-gmbh)
Builds
Customer service experience and vehicle repair coordination for automotive clients
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Customer communication, vehicle inspection, repair coordination, PC/Office software proficiency, Class B driver's license
Preferred skills
Automotive mechatronics or mechanics training, Meister qualification, prior dealership experience
Technologies
BMW systems, Office programs
Responsibilities
Greet customers and inspect vehicles, coordinate service appointments and repair schedules, communicate with workshop and parts teams, handle customer inquiries and complaints, manage administrative tasks
Seniority
Entry-level to Mid-level, hands-on IC