Associate Manager, Trade Operations
Core
Leading chargeback processing, validation, and reconciliation for wholesale/distributor customers in the USA/India, managing pricing, membership eligibility, and error resolution.
Role type
Associate Manager, Trade Operations (Managed Services)
Builds
Chargeback resolution workflows, reconciliation reports, admin fee/rebate packages, and customer communication channels.
Domain
Life Sciences / Healthcare Payer Contracting / Financial Operations
Required skills
Chargeback processing, contract pricing, rebate management, membership management, data analysis, root cause analysis, stakeholder communication, project ownership
Preferred skills
Team leadership, multi-priority management, independent problem solving
Technologies
Microsoft Excel, Microsoft Windows
Responsibilities
Manage chargeback validation and reconciliation processes; resolve client errors through data analysis and cross-department collaboration; communicate with Finance Shared Service regarding deductions; prepare admin fee and rebate packages; lead indirect and direct reports; participate in internal and external account meetings.
Seniority
Senior, hands-on IC with team leadership