Reconciliation & Payments Specialist
Core
Reconcile customer payments against invoices across SMB and Enterprise accounts, investigating discrepancies until fully resolved.
Role type
Reconciliation & Collections Specialist
Builds
Clean, accurate accounts receivable records and resolved payment cycles
Domain
Fintech / eCommerce / Billing & Collections
Deliverable
dashboards & analysis
Required skills
Reconciliation, Collections, Accounts Receivable, Excel (Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS), Data Verification, Discrepancy Investigation, Customer Communication, AI Tool Usage
Preferred skills
Chargeback Management, Payment Dispute Resolution, PSP Data Familiarity, Automation Experience
Responsibilities
Match incoming payments to issued invoices, investigate unmatched or partial items to root cause, track and resolve outstanding debt past month-end, maintain documented working papers, cross-check data across multiple systems, communicate billing issues to non-finance stakeholders.
Seniority
Mid-level, hands-on IC