Sr. Receptionist
Core
Managing the reception desk, greeting visitors, handling incoming calls, and providing front-of-house administrative support.
Role type
Senior Receptionist
Builds
Front-of-house services and visitor experience for clients and employees
Domain
Corporate office administration
Deliverable
product features
Required skills
Professional telephone etiquette, visitor management, MS Office (Word, Excel, Outlook), confidential document handling, basic office equipment troubleshooting, quality assurance, training junior staff
Preferred skills
Experience in legal, banking, or large corporate environments, switchboard experience, proactive service enhancement
Technologies
Multi-line phone systems, tracking software, MS Office, messaging systems
Responsibilities
Answer and transfer incoming calls, welcome clients and visitors, notify employees of arrivals, guide visitors, handle confidential documents, perform quality assurance, troubleshoot basic office equipment, assist with administrative tasks
Seniority
Senior, hands-on IC