After Sales Service Manager
Core
Proactively identify and develop new after-sales service and modernization opportunities within existing and target accounts using a hunter mentality.
Role type
Senior Account Executive / Business Development Manager (After-Sales)
Builds
Incremental service and modernization business for capital equipment customers
Domain
Capital equipment manufacturing (packaging machinery) for food, pharmaceutical, and biotechnology industries
Required skills
Prospecting, consultative selling, contract negotiation, CRM forecasting, relationship management, field sales
Preferred skills
Packaging industry experience, capital equipment manufacturer background, sales growth track record
Technologies
SAP, CRM
Responsibilities
Identify new after-sales opportunities, build trusted relationships with senior decision-makers, manage opportunities from prospecting to contract closure, prepare offers and quotations, maintain accurate opportunity records and forecasts, negotiate service contract terms, spend over 60% of time in direct customer engagement in the field
