Director of Venues – IRD, Good Things & Refreshment Center
Core
Senior leadership role driving vision, culture, and operations for In Room Dining, Refreshment Center, and Good Things venues at a luxury hotel.
Role type
Senior Venue Manager / Director of Venues
Builds
Dining experiences and events for hotel guests and external clients
Domain
Luxury Hospitality / Food & Beverage
Required skills
Senior leadership, operational management, menu innovation, vendor relations, staff training, financial control, inventory management, compliance auditing, software utilization, sustainability implementation, event execution, guest relations
Preferred skills
Strategic planning, brand alignment, committee participation, marketing collaboration
Technologies
AVERO, inventory systems, POS technology
Responsibilities
Lead day-to-day operations across multiple venue concepts, drive innovative promotions and menus, manage vendor relationships and procurement, train and develop staff, control food/beverage/labor expenses, ensure health and safety compliance, oversee seasonal events, resolve guest complaints, and align venue branding with company standards.
Seniority
Senior, hands-on IC