Head of Sales Operations, India & South Asia
Core
Lead sales strategy, execution, and results for Luxury & Lifestyle (L&L) and oversee Performance Management (PME) sales across India and South Asia, focusing on leisure, luxury travel, weddings, and MICE.
Role type
Senior leadership sales operations head (hospitality)
Builds
Revenue production and market penetration for Accor's Luxury & Lifestyle portfolio and PME segments
Domain
Hospitality, Luxury Travel, MICE, Weddings
Required skills
Strategic account management, revenue growth, team leadership, commercial acumen, negotiation, stakeholder management, market analysis, budget management, CRM data management, performance review, cross-functional collaboration
Preferred skills
MBA, experience in Luxury & Lifestyle, MICE, sales distribution, hospitality sales
Technologies
CRM systems
Responsibilities
Own L&L sales strategy and execution; provide strategic direction for PME sales; develop annual/quarterly sales plans; build senior relationships with travel agencies and key accounts; coordinate sales actions and roadshows; monitor competitor activity and market trends; manage sales budgets and resources; maintain CRM records and reporting; lead performance reviews; prepare reports for regional/global leadership.
Seniority
Senior, hands-on IC with strategic oversight