Shiftleader Openbaar Vervoer
Core
Ensuring continuity of public transport service delivery and acting as the primary operational contact for colleagues.
Role type
Shift Leader (Operations)
Builds
Public transport service continuity
Domain
Public Transport / Security Services
Required skills
Team leadership, operational coordination, crisis management, stakeholder communication, mentoring, shift management
Preferred skills
Customer service experience, driving license B, personal transport for off-hours
Responsibilities
Monitor team performance, handle incoming operational inquiries, support new hires, act as team lead proxy, coordinate between team and management
Seniority
Mid-level, hands-on IC