Food & Beverage Duty Manager (Outlets)
Core
Lead shift operations for Restaurant, Cafe, Bar, and Room Service outlets, ensuring guest satisfaction and team performance.
Role type
Senior IC Food & Beverage Duty Manager
Builds
Restaurant, Cafe, Bar, and Room Service operations
Domain
Hospitality / Hotel F&B
Deliverable
physical/clinical work
Required skills
shift operations management, team leadership and training, VIP client management, event facilitation, rostering, cost control support, upselling, client feedback resolution, RSA certification
Preferred skills
knowledge of emerging F&B trends, innovative mindset, multitasking in busy environments, flexibility with rotating rosters
Technologies
none stated
Responsibilities
Form part of the F&B leadership team providing ongoing support, training and development to team members; Work closely with the F&B Outlets Manager, Director of F&B and Hotel Manager to support revenue initiatives and maintain cost controls; Assist in the recruitment, onboarding and training of new team members; Meet and greet all VIP clients; Prepare, manage and assist in facilitating major events operational requirements; Prepare and manage team members for a smooth operation, including conducting briefings and ensuring grooming standards; Ensure rosters have adequate number of team members for future events; Effectively handle client feedback and provide a prompt positive outcome; Regular interactions with Sales & Marketing team, promoting current F&B promotions
Seniority
Mid-level, hands-on IC