Bartender
Core
Lead a team of bartenders and servers to deliver high-level F&B service, manage outlet operations, and ensure guest satisfaction in a 5-star hotel setting.
Role type
Senior F&B Supervisor / Bartender Lead
Builds
Food & beverage service experiences for hotel guests
Domain
Hospitality / Hotel F&B
Deliverable
product features
Required skills
Conflict resolution, Staff mentorship, Inventory management, Financial reporting, SOP development, Guest relations, HACCP compliance, Shift scheduling
Preferred skills
Additional F&B certification, Multilingual ability, MS Office proficiency
Technologies
MS Excel, MS Word, MS PowerPoint
Responsibilities
Mentor team members and foster a culture of continuous learning, Manage opening/closing duties and table settings, Conduct stock takes and monitor wastage to optimize costs, Handle guest complaints and de-escalate conflicts, Develop and enforce Standard Operating Procedures (SOPs), Reconcile end-of-shift reports and manage petty cash
Seniority
Senior, hands-on IC with leadership duties