Telesales Team Leader
Core
Lead a small telesales team to support field sales operations by remotely monitoring routes, ensuring sales continuity, promoting B2B online platform usage, and reactivating inactive customers.
Role type
Telesales Team Leader
Builds
Sales continuity and online B2B platform adoption for field sales routes
Domain
FMCG / Wholesale / Cash & Carry
Required skills
Telesales/Inside Sales experience, Team leadership, CRM proficiency, Data analysis, Portuguese fluency, English proficiency
Preferred skills
FMCG/Wholesale experience, Field sales coordination, Online migration experience
Responsibilities
Recruit, train, and coach telesales operators; Plan and monitor sales routes during field sales absence; Analyze weekly performance results; Drive online B2B platform adoption; Reactivate inactive customers; Organize contact lists and prioritize opportunities; Collaborate with sales, operations, and e-commerce teams.