Supplier Enablement Specialist
Core
Conduct supplier outreach to transition business customers' payments from paper checks to electronic methods (commercial card, ACH) and manage enrollment.
Role type
Senior IC supplier enablement specialist (payments)
Builds
Electronic payment adoption programs for business customers
Domain
Financial services / Payments
Required skills
outbound calling, supplier enablement, case management, compliance adherence, stakeholder coordination, data verification, exception handling, documentation, campaign tracking
Preferred skills
commercial card/ACH knowledge, treasury management, accounts payable, regulated environment experience, bank/fintech background
Technologies
CRM systems, call-tracking platforms, workflow tools, case-management systems, Microsoft Excel
Responsibilities
Conduct proactive outbound phone and email outreach to suppliers; Explain approved electronic payment options and program requirements; Enroll suppliers and manage follow-up activities; Coordinate communication among business customers, suppliers, and internal teams; Maintain accurate records of outreach and enrollment progress; Escalate nonstandard issues to appropriate teams
Seniority
Senior, hands-on IC
