Account Manager SMB - Poland (They/She/He)
Core
Day-to-day owner and 'personal assistant' for a large portfolio of small and medium-sized restaurant and retail partners, focusing on building trust, growing orders, and defending commercial terms.
Role type
Account Manager (SMB)
Builds
Scalable outreach routines, partner growth plans, and optimized visibility for restaurant and retail partners on the Glovo platform.
Domain
Food delivery / On-demand logistics
Deliverable
client delivery
Required skills
Commercial skills, project management, data-driven analytical approach, problem solving, Excel proficiency
Preferred skills
Experience in account management or business consultancy, knowledge of Salesforce
Technologies
Excel, Salesforce
Responsibilities
Build and sustain scalable outreach routines via structured outbound calling and messaging; evaluate portfolio and KPIs; execute growth plans through promos negotiations and menu performance optimization; optimize partner visibility via marketing actions; manage partner onboarding from store setup to first days; collaborate with internal teams for custom solutions; lead new projects for portfolio management improvement.