Rececionista - Casa da Calçada
Core
Front desk receptionist for a luxury hotel, managing guest check-ins/outs, reservations, and delivering personalized hospitality experiences across all shifts.
Role type
Front desk receptionist (luxury hotel)
Builds
Guest check-in/out processes, reservation management, and front-of-house operations
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest service, reservation management, conflict resolution, upselling, shift flexibility, PMS systems proficiency, multilingual communication
Preferred skills
5-star hotel experience, French or German language skills
Responsibilities
Perform efficient and personalized check-in and check-out, manage reservations and cash registers, handle guest inquiries and complaints, support other departments, promote loyalty programs, perform Night Auditor duties
Seniority
Mid-level, hands-on IC