Hôte(sse) Lobby (H/F)
Core
Welcome and guide hotel guests and visitors in the lobby, directing them to dining venues and ensuring a smooth check-in experience in the Galerie.
Role type
Front-of-house hospitality host (lobby)
Builds
Guest reception flow and dining reservations for a luxury hotel
Domain
Luxury hospitality / Hotel front-of-house
Deliverable
product features
Required skills
Guest orientation, reservation taking, multi-lingual communication (French, English), software adaptability
Preferred skills
Empathy, customer service sensitivity, team coordination
Technologies
Hotel management software, phone systems
Responsibilities
Greet and orient guests, manage dining reservations, coordinate with reception team, ensure lobby flow, handle incoming calls
Seniority
Entry-level to Junior
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